Support
We are committed to total customer satisfaction after purchase and will stop at nothing to ensure
that your experience using our products is both constructive and profitable for you, your organization, and your customers.
Anaxsoft provides high-quality technical support and related services as an important part of our relationship with our customers.
We treat our customers as we would want to be treated, and understand deadlines and how important they are.
We offer a variety of customer support services, engineering consultancy, continuous software and
documentation maintenance and a commitment to quality assurance.
We provide extensive online documentation for all of our products. Online documentation is provided to all customers in HTML and PDF format.
We also send our clients newsletters showing interesting uses of our software and keep them informed from time to time
of software and website updates and information via our occasional email newsletter.
Our goal is to provide our customers with innovative technical solutions, responsive and in-depth support information,
and develop mutually profitable partnerships when implementing Anaxsoft technologies.
Presales Support
Find the information that will help you decide how our products can fit to your project.
Let us know what features you need or help you to decide which option is right for you.
Our Presales Support will answer your questions regarding our product offerings.
Please e-mail customer service inquiries to:
sales@anaxsoft.com
Technical Support
Technical support is a critical component of any FEA software package.
There is nothing more frustrating than non-responsive and ineffective technical support.
At Anaxsoft support is geared toward the individual engineer with quick turnaround on all inquiries.
Anaxsoft insures that your software investment works for you by backing it up with the help you need when you need it.
We offer free unlimited web support through:
support@anaxsoft.com
We want this site to be as useful to you as it can be. Please be sure to send us all questions, comments, and suggestions; we value your input!